COVID-related testing information:

Testing candidates: Most Pearson Professional Centers (PPCs) are open for exam delivery. We also continue to deliver exams to any third-party test centers (PVTC and PVTC Selects) with the ability to operate, though some may be operating at limited or changed capacity based on their own discretion or in response to government mandates.

Visit our COVID-19 information page (Opens in new window) for the latest information regarding exam requirements, health and safety practices, and any country-specific policies. For information on rescheduling, refunds, and more, please review our FAQs.

Customer service

iSQI is a leading provider of certification services offering ISTQB®, IREB®, UXQB®, TMMi®, ISPMA, LSSA and A4Q exams. You can find out more about the certifications at isqi.org including exam duration, pre-requisites, syllabuses, mock exams etc.

Book an exam

To book your exam (including if you have a Pearson VUE voucher that you have ordered via the iSQI website), you need to create or sign into your Pearson VUE account.

Time extension

If you are eligible for a time extension, please create your Pearson VUE account first. If you do not have one, complete and send the following form (plus any supporting evidence) to timeextension@isqi.org.

* If you require extra time for reasons other than language, contact us below.

Appointment changes

If you would like to postpone or cancel your exam, please log into your Pearson VUE profile and make the applicable changes to the test.

Exam appointments scheduled for less than 48 hours from now cannot be cancelled on the website. In this case, please contact Pearson VUE customer service listed below.

Contact us

We encourage you to schedule/purchase your exam online. Get started by signing in to your Pearson VUE account. If you have any trouble, contact us or see our frequently asked questions.

Contact us:

Get help fast! Just click to quickly reach customer service.

If the chat team is temporarily offline, please click on your region below to see alternate contact methods and hours of operation.

Last updated 2021-09-10